Who You Are
You are a pragmatic visionary who will lead the Department’s efforts to engage and partner with diverse audiences, both young and old, with compelling storytelling and knowledge sharing to drive impactful, equitable, and inclusive environmental action and promote our programs and policies.
The Community Partnerships and Engagement Manager will provide strategic direction and oversight to a diverse and high performing team of professionals with a range of expertise. The ideal candidate will have strong management skills paired with cultural competence and the organizing skills to establish long-term community partnerships in San Francisco to engage both young and old. The work, whether in the field, in a classroom, or on a billboard should challenge the status quo in a thought-provoking way that raises awareness and changes behavior using equity as a lens; our goal is to shape how people view and improve the environment in San Francisco and beyond.
The Community Partnerships and Engagement Manager will report to the Director of the Department of the Environment as a member of the department’s Senior Leadership team. This position is responsible for managing a team dedicated to advancing diversity, equity, and inclusion in all our department initiatives through community partnerships, education, community engagement, marketing, and advertising efforts. This position will collaborate closely with the entire organization to identify and execute a broad range of outreach activities to promote the Department’s programs and engage both internal and external stakeholders. The Community Partnerships and Engagement Manager will also oversee staff responsible for the ongoing implementation and management of the department’s Racial Equity Action Plan (REAP) to address racial disparities in the execution of the Department of the Environment’s programs and services.
What You’ll Do
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this class and are not intended to be an inclusive list. The position may include additional duties as assigned.
Community Partnerships and Relations: Serves as SFE’s strategic lead to develop meaningful long-term partnerships with key communities and organizations, particularly in marginalized/underrepresented areas to create meaningful changes congruent with the department’s sustainability goals; advises senior leadership on community strategies to equitably deliver our policies and programs through community-led engagement processes.
Community Engagement: Collaboratively identifies, develops, implements, measures and prioritizes community engagement around departmental programs/projects through an equity lens. Recommends systematic changes to existing department programs/projects to include diversity, equity and inclusion goals; Develops, implements and refines a culturally relevant strategic communications plan – including strategy, direction and planning community initiatives – consistent with the goals and objectives of the Department.
Strategic Planning and Vision to Promote Racial Equity: Collaboratively identifies, develops, implements, measures and prioritizes departmental strategic plan initiatives to promote diversity, equity and inclusion inside and outside the office in partnership with the Senior Leadership team; Ensures that SFE’s long-term and near-term goals are fully reflective of and inspired by an equity lens and informed through the department’s Racial Equity Action Plan; Monitors the department’s execution of strategies towards diversity, equity and inclusion goals.
Data & Assessment: Identifies and develops key performance indicators and metrics for community engagement programs and projects in collaboration with other departmental programs (e.g., Zero Waste, Climate, Policy & Public Affairs) necessary to track the progress of diversity, equity and inclusion goals; Prepares reports and makes recommendations to internal stakeholders (e.g., Senior Leadership team) on the progress of diversity, equity and inclusion goals.
Marketing, Advertising, & Social Media: Manages a team responsible for multi-million-dollar department-wide outreach and communications budget and resources with a focus on addressing racial disparities in the execution of the Department of the Environment’s programs and services; Oversees a team of digital content curators, including web, social media, and emerging communication channels; Approves collateral and content design for Department outreach; helps select and manage contractors when needed.
Leadership and Staff Development: Oversees a team dedicated to promoting and advancing diversity, equity and inclusion through the work of the department; Manages and supports a large team (25+), including 5 direct reports; Ensures diversity, equity and inclusion in hiring, retention, training, and management decisions to increase cultural awareness and diversity within program and outreach offerings; Researches, recommends and implements department-wide training and development opportunities to promote diversity, equity and inclusion.
Programs and Projects: The Community Partnerships and Engagement Manager will oversee the following program areas:
- Racial Equity
- Community Engagement
- Grassroots Outreach
- K-12 Environmental Education
- Social Media
- Web Development
- Graphic Design
Manages a team of up to 25, and directly supervises four Senior Environmental Specialists (Job Class 5642).
Education: Possession of a baccalaureate degree from an accredited college or university; AND
Experience: Three (3) years of professional experience leading and managing community outreach programs with an emphasis on ensuring equitable outcomes for underserved communities.
Substitution: May substitute up to 2 years of education with additional years of experience. Note:
- One (1) year is equivalent to 2,000 hours worked. 2,000 hours of qualifying experience is based on a 40 hour work week.
- Qualifying experience can be gained concurrently.
Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.
Desirable Qualifications: The desirable qualifications may be used to select among finalists at the end of the selection process. We don’t expect any one candidate to have all the qualifications listed below – please know that you can be a great candidate without all of the below qualifications. If you meet the minimum qualifications and have a mix of the desirable qualifications and a passion for this work – please don’t hesitate to apply and tell us about yourself.
- Skilled in staff leadership, development, and project management.
- Experience in building long-term community partnerships.
- Fluency in Cantonese, Spanish or other languages commonly spoken in San Francisco besides English.
- Experience leading equity, inclusion and diversity initiatives.
Selection Procedures – After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:
Minimum Qualification Supplemental Questionnaire (Weight: Qualifying) – After submitting your application and receiving the confirmation email, you will receive an email with a link to the Minimum Qualification Supplemental Questionnaire (MQSQ). Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant’s experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.
Supplemental Questionnaire Evaluation (Weight: 60%) – Candidates who respond to the MQSQ and advance beyond the minimum qualifications review will be prompted to complete a Supplemental Questionnaire. All candidates must complete the Supplemental Questionnaire and it must be submitted before the provided deadline. The information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Once submitted, applicant responses on the Supplemental Questionnaire cannot be changed
Performance Evaluation (Weight: 40%) – Candidates who advance beyond the minimum qualifications review will also be prompted to complete a Performance Evaluation. All candidates must complete the Performance Evaluation and it must be submitted before the provided deadline. The information provided on the Performance Evaluation must be consistent with the information on the application and is subject to verification. Once submitted, applicant responses on the Performance Evaluation cannot be changed. Applicants must achieve a passing score on the Supplemental Questionnaire Evaluation and Performance Evaluation in order to be ranked on the eligible list.
The Supplemental Questionnaire and Performance Evaluation are designed to measure knowledge, skills, and/or abilities in job-related areas as described within this announcement. This includes knowledge of: community engagement and racial equity projects and initiatives in cities with similar demographics, values and issues; general outreach, marketing and engagement principles to drive behavior change within or outside the workplace; and, knowledge of and fluency in racial equity principles and practices, and ability to speak to the intersectional impacts of racism. This also includes the ability to: initiate and maintain relationships with community based organizations in a diverse community population; execute organizing strategies that build long-term strategic partnerships and/or coalitions focusing on a common agenda including outreach to other organizations and cities with similar goals and programs; develop project plans and manage multiple competing priorities and timelines; strong communications and facilitation skills needed to host meetings and give presentations on behalf of an organization; demonstrated ability supervising, managing, motivating and mentoring staff/direct reports; manage and monitor program budget for established priorities; condense technical and/or complicated data and policies into a written or graphic presentation understandable by non-experts and laypeople.